Awards and reviews

We're honoured to have been recognised for providing excellent service and products.

Our awards


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Canstar’s Outstanding Value Personal and Car Loan Awards recognise the institutions that provide outstanding value to borrowers through their suite of personal and car loan products.

  • Outstanding Value: Personal Loans 2021
  • Outstanding Value: Excellent Credit Personal Loans 2021
  • Outstanding Value: Personal Loan 2020

Money Magazine

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Money Magazine awarded Alex Bank first place in their inaugral Non-bank category. Alex Bank scored highest across unsecured personal loans over 3 and 5 years; no ongoing fee and no early-payout penalty.

  • Winner of the Money Magazine Consumer Finance Awards ‘Non-Bank: Personal Lender of the Year’ 2021


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Alex Bank was recognised as a finalist in Finder Awards for Best Risk-Based Personal Loans.

  • Finalist: Personal Loan (Risk-based) 2022
  • Finalist: Personal Loan (Risk-based) 2021
  • Finalist: Personal Loan (Risk-based) 2020


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Mozo recognised Alex Bank with experts choice awards for our introductory and unsecured personal loan products.

  • Experts Choice Award: Unsecured Personal Loan 2022
  • Experts Choice Award: Best New Loan Product 2021


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Alex Bank was awarded RateCity’s Gold Award for Excellent Credit Personal Loans.

  • Gold Award: Excellent Credit Personal Loan 2022
  • Gold Award: Excellent Credit Personal Loan 2021

Fintech Awards

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Alex Bank was a finalist in the FinTech awards in the startup and best lender categories.

  • Finalist: Best Fintech Lender 2021
  • Finalist: Ashurst Fintech Startup of the Year 2021


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InfoChoice highlights the best of the best banks and lenders. Alex Bank is proud to have won best Unsecured Personal Loan 2021

  • Winner 2021 Unsecured Personal Loan

What people are saying

Feedback from our Alex Bank internal customer survey May 2022.

Really good service. They took the time to hear my circumstances and worked out a really good result.

An Alex Bank Customer

Personal loan for a solar package

It was quick, hassle free and straightforward. The customer service team responds right away and are very helpful and easy to deal with.

An Alex Bank Customer

Personal loan for courtyard makeover

My experience was excellent, stress free and the whole process was great

An Alex Bank Customer

Personal loan for a new car

Borrow with Alex Bank

Get a competitive rate, and flexible repayment options with our award-winning unsecured personal loan.

Save with Alex Bank

Make your hard earned dollars work for you with an Alex Bank savings account.